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Stellar Library General Questions
Stellar Library General Questions
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Help Center
Stellar Library General Questions
Stellar Library General Questions
Stellar Blogs
Stellar Admin
Security
Stellar Library General Questions
Most commonly asked questions regarding Stellar Library.
Download and Run Stellar Library App Installer for Windows
How to retrieve deleted items from the library
How to fit all contents into one page within a spreadsheet?
Sharing Documents Using Multiple Document Selection Tool (“Tag” tool)
How do I bring back missing thumbnails on my mobile device?
How to view the document collection via the web-portal
How to view the document collection within the reader app
How do I create a Document Collection Module?
What devices does Stellar Library work on?
Printing and Exporting from mobile device
I can't select more than one file at a time to upload
Support
What is the Usage Report?
Can I change the appearance of the file name in my Library files?
Can we load password protected pdfs to the Library?
Can we have more users in our trial?
Files won't load to the Library from my browser
Can I rearrange folders in my Library?
What data does Stellar Library collect on users?
Can I see a Log of activity in my Library?
I have had to replace my mobile device
Word files look different when I open them.
I am getting connection error messages
Can I load the same file into different folders?
Does Stellar Library work on other devices?
Can I open files in other applications?
I need to free up some space on my device
How do I log in to the App on my tablet?
How do I control Access to folders and files?
How do I add files to my Library?
Can we add a company logo to the Library?
How do I add an image to my folders?
How do I add a Folder to my Library?
I can't delete a folder.
What is the Library Manager?
What are the key features of the App
Why am I getting an Upload Error?
When I delete a user, delete files, or remove access to files, how quickly are the devices updated?
Can I rename a video file?
How do I delete a file from the library?
Why can I now change the "view access" on the Access tab to people I would like to edit content to this folder?
Why on the access tab do some of the readers have "edit" access while others have "view"?
What is the difference between a Librarian and Assistant Librarian?
How can I create a folder that not all the readers can see?
Can I invite more than one person at a time into the Library?
Someone sent me an email invite to view files.
Do I need to be online to view files?
Does the App cost anything?
Is my Data backed up?
Where is my data stored?
How do I free up space on my tablet?
How do I update my library?
How much can I store on Stellar?
If I delete the App from my device what will happen to all the content?
Why has a file or folder disappeared from my library?
How do I print a document from the tablet?
What file types can I view on my tablet?
I've installed Stellar Library on my tablet but all I get is an empty bookshelf.
How do I open a file in another app?
Is there a limit to how much I can upload to Stellar Library?
I have a file that Stellar Library does not directly support, how do I convert it into a PDF?
What kinds of files does Stellar Library Support?
What are the security features of this file distribution platform?
What is the Library Manager?
Can I rename a video file?
Can I invite more than one person at a time into the Library?